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HOUSTON, TX 77064
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Privacy Policy

Your privacy is critically important to us. At Golden Rule Air Conditioning & Heating LLC, we follow a couple fundamental principles:

  • We don’t ask you for personal information unless we truly need it. (We can’t stand services that ask you for things like your gender or income level for no apparent reason.)
  • We don’t share your personal information with anyone except to comply with the law, develop our products, provide our services, or protect our rights.

Below is our privacy policy which incorporates these goals: Golden Rule Air Conditioning & Heating LLC. (“Golden Rule”) operates the www.GoldenRuleComfort.com website to provide our community with convenient access to our services. It is a place where one can see who we are and, when there is a need, it provides the information one would need to contact us directly. It is Golden Rule’s policy to respect your privacy regarding any information we may collect while operating our website.

The Information Golden Rule Collects:

This notice applies to all information collected or submitted on Golden Rule’s website. On some pages, visitors may be able to make a request for service, apply for employment, contact customer service and leave comments. The types of information collected on these pages include contact information (name, email address, street address, and phone number), product and service related information, and business relationship information. We may also collect market-related information, which may include personal information, concerning market trends and activities impacting our business. Like most website operators, Golden Rule collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Golden Rule’s purpose in collecting non-personally identifying information is to better understand how Golden Rule’s visitors use its website. From time to time, Golden Rule may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website. Golden Rule may collect statistics about the behavior of visitors to its websites. For instance, Golden Rule may monitor the most popular pages on the www.GoldenRuleComfort.com site. Golden Rule may display this information publicly or provide it to others; however, the primary purpose of collecting this information is to help Golden Rule improve GoldenRuleComfort.com and customer service. The practice of collecting this non-personally identifying data has been generally standardized by virtually every Web Server on the Internet today. Protection of Certain Personally-Identifying Information: Golden Rule discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Golden Rule’s behalf or to provide services available at Golden Rule’s websites, and (ii) that have agreed not to disclose it to others. By using Golden Rule’s websites, you consent to the transfer of such information to them. Golden Rule will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Golden Rule discloses potentially personally-identifying and personally-identifying information only when required to do so by law, or when Golden Rule believes in good faith that disclosure is reasonably necessary to protect the property or rights of Golden Rule, third parties or the public at large. Golden Rule Air Conditioning & Heating is not responsible for any breach of security or for any actions of any third parties that receive the information. If you have supplied your email address on GoldenRuleComfort.com, we may use your email to reply to the message received. Golden Rule may also occasionally send you an email to tell you about new specials and services, ask for your feedback, or just keep you up to date with what’s going on in the Golden Rule company. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. Golden Rule does not intentionally market to or knowingly collect personally-identifying information from children under the age of 13. If we are informed that we have personal information on a child under the age of 13, we will delete that information from our systems.

Uses of Personally-Identifying Information:

We collect personal information to allow us to manage and develop our business and operations, including: Establishing, managing and terminating business relations with you; Reviewing the products and services that we provide to you; Obtaining credit approval; Informing you of specials/ services other than those you have requested; Replying to your comments or questions; Protecting us against error, fraud, theft and damage to our goods and property; Enabling us to comply with applicable law or regulatory requirements; and Any other reasonable purpose to which you consent.

Cookies:

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Golden Rule uses cookies to help Golden Rule identify and track visitors, their usage of Golden Rule website, and their website access preferences. Golden Rule visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Golden Rule’s websites, with the drawback that certain features of Golden Rule’s websites may not function properly without the aid of cookies.

Data Security:

We are committed to maintaining the confidentiality, security and accuracy of your personal information. Golden Rule takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information collected online. Golden Rule requires you to keep us informed on any changes in your personally identifying information.

Privacy Policy Changes:

Although most changes are likely to be minor, Golden Rule may change its Privacy Policy from time to time, and in Golden Rule’s sole discretion. Golden Rule encourages visitors to frequently check this page for any changes to its Privacy Policy. If you have a wordpress.com account, you should also check your blog’s dashboard for alerts to these changes. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Contact Us:

To contact us about our Privacy Policy, you can call or email us at CustomerCare@GoldenRuleComfort.com